Book : Great On The Job - Glickman, Jodi

-Titulo Original : Great On The Job

-Fabricante :

St. Martins Griffin

-Descripcion Original:

A much-needed people skills primer and master class in all facets of workplace communicationDo you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your colleagues? Have you mastered your professional elevator pitch so that every time you meet someone, they remember and are impressed by you? If you answered no to any of these questions, you need Great on the Job. In 2008, Jodi Glickman launched Great on the Job, a communications consulting firm whose distinguished client list includes Harvard Business School, Wharton, The Stern School of Business, Merrill Lynch, and Citigroup. Now, Glickmans three-step training program is available in book form for the first time. With case studies, micro strategies, and example language, readers will learn communication skills that can be practiced and implemented immediately. In todays economy, its not typically the smartest, hardest working or most technically savvy who succeed. Instead, the ability to communicate well is often the most important precursor to success in the workplace. So whether youre a star performer or a struggling novice, Great on the Job will give you the building blocks you need for every conversation youll have at work. Review “This is a primer for junior execs and those just entering or reentering the workforce and a refresher for career-switchers and people whove encountered barriers on the job. Its about people skills, and its amazing that no ones identified and solved its issues before. Communications consultant Glickman, a former Peace Corps volunteer and Wall Street banker, tells and shows how to manage common workplace situations, from greeting and prioritizing to asking for help and managing a crisis, in easy-to-master ways. Most important is the foundation Glickman suggests of four emotions that underscore winning communications: namely, generosity, initiative, forward momentum, and transparency. Each chapter tackles a positive or negative event, outlines variations of it, introduces action steps (usually three) for meeting it, and details responses for success. Troubleshooting, discussed in the form of questions and answers, ends each section. A simple, straightforward handbook for saying and doing the right things at work.” Barbara Jacobs, Booklist“Great On The Job is practical, clever and thoughtfully presented. My professional life has given me a birds-eye view of the negative effects of under-honed soft-skills. In Great On The Job, Jodi shows a rich understanding of how basic communications can make or break business relationships and careers. This book, with its wide variety of common scenarios and suggestions, is a must-have resource for professionals who understand that success always depends upon quality communications.” Dean Joseph Thomas, Johnson Graduate School of Management, Cornell University“If you want to improve your communication skills, this is the book for you. Jodi Glickman tackles the most common difficulties in business communication with real-world examples of what to say and how to say it. Her three-step models are highly efficient tools that improve effectiveness, inspire confidence, and enhance careers.” William J. White, Former Chairman and CEO, Bell & Howell“Great on the Job is the answer to building credibility at work. Rather than offering up generalized advice, this engaging guidebook delivers precise mechanics for communicating persuasively. Glickman, a trusted advisor and communications expert, imparts her own hard won business lessons to help you maneuver through those sticky, hard-to-navigate situations with savvy.” Selena Rezvani, columnist for The Washington Post and author of The Next Generation of Women Leaders: What You Need to Lead but Wont Learn in Business School“We live in a technology-driven world that often makes interpersonal communication unnecessary. Yet, if you want to inspire people and ex