Book : Digital Body Language How To Build Trust And...

-Titulo Original : Digital Body Language How To Build Trust And Connection, No Matter The Distance

-Fabricante :

St. Martins Press

-Descripcion Original:

About the Author ERICA DHAWAN is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further, together. Erica has spoken, worldwide, to organizations and enterprises that range from the World Economic Forum to U.S. and global Fortune 500 companies, associations, sports teams, and government institutions. Named as one of the top management professionals around the world by Global Gurus, she is the founder and CEO of Cotential - a company that has helped leaders and teams leverage twenty-first-century collaboration skills globally. Her writing has appeared in dozens of publications, including Fast Company and Harvard Business Review, and she is the author of Digital Body Language and Get Big Things Done. She has an MPA from Harvard Kennedy School, MBA from MIT Sloan, and BS from The Wharton School. An instant Wall Street Journal BestsellerThe definitive guide to communicating and connecting in a hybrid world.Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges from large conferences and video meetings to daily emails, texts, IMs, and conference calls and offers insights and solutions to build trust and clarity to anyone in our ever changing world. Review “This book is a welcome and practical guide to the ways in which we need to rethink how we interpret on-screen and inbox behaviour. Developing a common digital body language will help everyone while also opening a path to better ways for all of us to relate to one another and create a sense of inclusion and belonging.” -- Financial Times “Fascinating, helpful, and engaging … Dhawan offers this timely book on digital body language and creative ways to foster inclusion and belonging in digital communications in the workplace.” --Booklist“Dhawan’s high-energy advice comes right on time. Anyone trying to find their way through the new normal of office life will learn something from this real-world guide to respectful, productive communication.” --Publishers Weekly“Written in an approachable style, this will be a useful resource for anyone who struggles with online communication.” Library JournalDigital Body Language is an indispensable guide to a business world turned upside down by video calls, group texts, and remote work. With Dhawan’s expert guidance, you’ll learn how to read and send the subtle cues that signal trust, competence, and authenticity. You’ll discover practical tips for using everything from exclamation points to emojis. Most of all, you’ll understand that that effective communication and collaboration begin with valuing others.” Daniel H. Pink, author of When, Drive, and To Sell Is Human“A profound look at how to foster inclusion and better leadership in our digital world.