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Book : Difficult Conversations: How to Discuss What Matte...

Modelo 43118447
Fabricante o sello Penguin Books
Peso 0.25 Kg.
Precio:   $63,689.00
Si compra hoy, este producto se despachara y/o entregara entre el 01-07-2024 y el 10-07-2024
Descripción
-Titulo Original : Difficult Conversations: How To Discuss What Matters Most

-Fabricante :

Penguin Books

-Descripcion Original:

business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: Decipher the underlying structure of every difficult conversation  Start a conversation without defensiveness   Listen for the meaning of what is not said  Stay balanced in the face of attacks and accusations Move from emotion to productive problem solving
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